Stellar customer service is essential for success in any industry! This course is designed to capture the core customer service duties for a broad range of entry-level through first-line supervisory positions across sales and service industries. You will learn the skills and concepts necessary to prepare for certification through the National Retail Federation. This is an industry-driven and endorsed credential that helps employers distinguish and recognize qualified customer service professionals.
Students eligible for aid will pay significantly less through the FastForward tuition assistance.
Tues., Wed., Thurs. June 9-July 28 6 pm - 8 pm Warsaw & Zoom $840
Tues., Wed., Thurs. Oct 6-Nov 12 6 pm - 8 pm Warsaw & Zoom $840
Call 804-333-6730 or email advisor@rappahannock.edu to register for the next Customer Service Certification class.
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