The Learning Resources Center (LRC) serves students, faculty, and staff of the college as an information and technology resource center. The RCC LRC serves the general public in our service area. The Warsaw campus location serves as the Richmond County Public Library through a memorandum of understanding with the Richmond County Board of Supervisors.
The LRC offers a wide variety of services and resources to meet informational needs, support the curriculum, strengthen instruction, promote research, and enhance the overall college experience for students. The LRC distributes free laptops for semester loan on a first-come, first-served basis to enrolled RCC students who need a laptop to complete their coursework. The LRC also makes student, faculty, and staff ID badges. Group study rooms are available and may be reserved in advance. Services include research assistance, individual and class library instruction, intercampus and interlibrary loans, course reserve services, and media viewing and listening.
The library’s PRIMO discovery service provides information related to both campus locations and online books, journals, and videos, allowing students access to library materials on and off campus. The library provides access to materials in a variety of formats, including books in print, online, and audio formats, as well as DVDs and streaming videos. Free home delivery of library books and DVDs is available to students exclusively in off-campus or online courses.
Databases include full-text journals, magazines, newspapers, reference books, videos, and audiobooks to support student coursework. Library collections are continually updated and improved. The collection development policy encourages faculty and student participation in the materials selection process.
The library participates in the Virtual Library of Virginia (VIVA), providing access to resources and services available 24/7 through the library website for students, faculty, and staff with their myRCC login. Please visit the library website to learn more about library services.
myRCC, Canvas, and E-Mail
myRCC
The myRCC single sign-on is a portal to access college accounts such as Canvas, VCCS student e-mail, Navigate, Brainfuse, and SIS (Student Information System). Upon completing the initial application, students will receive their VCCS Username. During the first login, students will be required to “Claim” their account and set a unique password. To claim their account, students will be prompted to select their preferred method of receiving a Claim Code using either their Personal Email or Mobile Phone Number as provided on the application. Returning students may use the “Forgot Password” link. Please note: In accordance with VCCS Information Security Policy, myRCC sign-on requires the implementation of Multi-Factor Authentication (MFA) by all students.
The myRCC single sign-on is accessible on the RCC Homepage. If students are having trouble getting into the system, they should e-mail the RCC Help Desk at rcchelp@rappahannock.edu or call 804-333-6786. Students can find more information by visiting the RCC Student Help Desk.
Canvas
Canvas is the college’s online course management tool that allows students access to course information such as announcements, syllabi, calendars, course requirements and assignments, and links to college resources and services. All students have access to Canvas via the myRCC single sign-on. All courses at RCC use Canvas.
Instructors will make the course materials available for students in Canvas by the first day of class. Students can locate tutorials on how to navigate Canvas on the RCC Student Help Desk website.
VCCS Student E-mail
Upon initial class registration within the Virginia Community College System (VCCS), each student is assigned a unique VCCS student email account. While applicants will receive a username upon admission, a fully functional email address will only be activated after they have successfully registered for their first class. Students can access their VCCS email account through the myRCC single sign-on portal. The VCCS student email account serves as the official method of communication for all college-related matters. To ensure timely access to important information, students are strongly encouraged to check their VCCS email account regularly, preferably on a daily basis.
Student Help Desk
“The RCC Student Help Desk provides technology support to students across various channels, including phone, email, Zoom meetings, and in-person assistance at each campus. The Help Desk is committed to delivering timely and high-quality service, ensuring students have the necessary technical support to thrive throughout their academic journey. Additional information regarding the Student Help Desk, including details on the following, can be found on the RCC website.
“Students requiring technical assistance can contact the RCC Help Desk via email at rcchelp@rappahannock.edu or by phone at 804-333-6786. On-campus assistance is available in Room 158 at the Warsaw campus and Room 155 at the Glenns campus. The Help Desk provides support to students in the following areas:”
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myRCC single sign-on login issues and password resets
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Technology-related issues with Canvas and VCCS student e-mail
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General Student Information System questions
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Answers to general computer-related questions
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RCC website assistance
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