The Learning Resources Center (LRC) serves students, faculty, and staff of the college as an information and technology resource center. The RCC LRC serves the general public in our service area. The Warsaw campus location serves as the Richmond County Public Library through a memorandum of understanding with Richmond County.
The LRC offers a wide variety of services and resources to meet informational needs, support the curriculum, strengthen instruction, promote research, and enhance the overall college experience for students. The LRC distributes free laptops for semester loan on a first-come, first-served basis to enrolled RCC students who need a laptop to complete their coursework. The LRC also makes student, faculty, and staff ID badges. Group study rooms are available and may be reserved in advance. Services include research assistance, individual and class research instruction, intercampus and interlibrary loans, course reserve services, and media viewing and listening.
The library’s PRIMO search engine provides information related to both campus locations and online books, journals, and videos, allowing students access to library materials on and off campus. The library provides access to materials in a variety of formats, include books in print, online, and audio formats, as well as DVDs and streaming videos online. Free home delivery of library books and DVDs is available to students exclusively in off-campus or online courses.
Databases include full-text journals, magazines, newspapers, reference books, videos, and audiobooks to support student coursework. Library collections are continually updated and improved. The collection development policy encourages faculty and student participation in the materials selection process.
The library participates in the Virtual Library of Virginia (VIVA), providing access to resources and services available 24/7 through the library website for students, faculty, and staff with their myRCC login. Please visit the library website to learn more about library services.
myRCC, Canvas, and E-Mail
The myRCC single sign-on is a portal to access college accounts such as Canvas, VCCS student e-mail, Navigate, Brainfuse, and SIS (Student Information System). New students will be given a temporary password valid for 24 hours after completion of the VCCS application. Returning and current students can use the Forgot Username/Password link to reset their password. Note: In compliance with VCCS Information Security policy, myRCC sign-on requires Multi-Factor Authentication to be set up by the student.
The myRCC single sign-on is accessible on the RCC Homepage. If students are having trouble getting into the system, they should e-mail the RCC Help Desk at email@example.com or call 804-333-6786. Students can find more information by visiting the RCC Student Help Desk.
Canvas is the college’s online course management tool that allows students access to course information such as announcements, syllabi, calendars, course requirements and assignments, and links to college resources and services. All students have access to Canvas via the myRCC single sign-on. All courses at RCC use Canvas.
Instructors will make the course materials available for students in Canvas by the first day of class. Students can locate tutorials on how to navigate Canvas on the RCC Student Help Desk website, along with information on the following:
VCCS Student E-mail
Upon initial class registration (not application), the Virginia Community College System assigns each student a VCCS student e-mail account. Please Note: Applicants will receive a username at admission but will not receive a VCCS e-mail address until after they have registered for a class. Students can access their VCCS e-mail account by logging into the myRCC single sign-on portal. E-mail is an official method of communication at RCC. Students are expected to check their official VCCS e-mail frequently and consistently in order to remain informed of college-related communications. It is recommended that students check their student e-mail daily.
Students at RCC are responsible for the consequences of not reading in a timely fashion; college communications sent to the official VCCS student e-mail account.
Student Help Desk
The Student Help Desk at RCC helps students with technology issues via phone, e-mail, zoom, or in-person on campus. The technology team is dedicated to providing timely and quality service to students, ensuring they have the technical assistance to succeed during their academic careers.
Students can email the RCC Help Desk at firstname.lastname@example.org or contact the office at 804-333-6786 for technical assistance. On-campus assistance is located in Room 158 at Warsaw and Room 155 at Glenn’s. The Help Desk provides assistance to students in the following areas:
myRCC single sign-on login issues and password resets
Technology-related issues with Canvas and VCCS student e-mail.
General Student Information System questions.
Answers to general computer-related questions.
RCC website assistance